Shipping policy

SHIPPING POLICY

We currently ship to addresses within the United States.

ORDER PROCESSING

Orders are normally processed within 1–2 business days, excluding weekends and holidays. During sales, events, or periods of high order volume, processing may take longer.

SHIPPING RATES AND DELIVERY

Available shipping methods, costs, and estimated delivery times are displayed at checkout. Delivery estimates begin after the order has been processed and are not guaranteed.

Delays caused by shipping carriers, weather conditions, holidays, incorrect addresses, or circumstances outside our control may occur.

TRACKING

When tracking is available, customers will receive a shipping confirmation email containing the tracking number and carrier information.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. Please contact us immediately if an address needs to be corrected.

We cannot guarantee that an address can be changed after an order has been processed or shipped. Additional shipping charges may apply if an order is returned because of an incorrect or incomplete address.

LOST, DELAYED, OR DAMAGED PACKAGES

If your order arrives damaged or appears to be lost, contact us at wsnumberoneshop@gmail.com with your order number and clear photos when applicable.

We will assist with the carrier claim whenever possible. WS Number One is not responsible for carrier delays or packages marked as delivered by the carrier.

RETURNS

For information about returns, exchanges, and refunds, please review our Return and Refund Policy.

CONTACT

For shipping questions, contact:

Email: wsnumberoneshop@gmail.com
WhatsApp: +1 9785687907
WS Number One — Marlborough, Massachusetts